RESPONSIBLE MARKETS CONDUCT ASSOCIATION

Market conduct infrastructure for identity, evidence and redress.

RMCA is a UK non-profit association developing shared evidence, public-record and institutional-access infrastructure for financial markets.

Its work is designed to make exact legal-entity identity, regulatory scope, client protection, safeguarding, complaints and redress easier to trace, compare and understand across jurisdictions.

Interim public edition. The full RMCA framework and register services are being upgraded and published in stages.

Two professionals reviewing documents together at a table
Clear records begin with the exact entity behind the service.

THE ASSOCIATION

A shared evidence layer for responsible market conduct.

Financial-market information is often fragmented across company registers, regulatory records, provider disclosures, client-protection statements and complaints routes. RMCA is developing a common structure through which that information can be identified, maintained and presented with greater precision.

01
Exact entity

Identify the legal entity, trading names, official identifiers and service perimeter.

02
Regulatory scope

Show jurisdiction, regulator, permissions, restrictions and the limits of authorised activity.

03
Protection and safeguarding

Separate the evidence, scope and date behind client-protection or safeguarding arrangements.

04
Complaints and redress

Clarify complaint ownership, escalation, cooperation, remediation and redress routes.

RMCA CONDUCT EVIDENCE FRAMEWORK

From responsible-market standards to traceable evidence.

The RMCA Conduct Evidence Framework (RCEF) is being developed from the Responsible Markets RM10 standards architecture. RCEF translates ten responsible-market domains into common evidence fields, source requirements, review dates, programme rules and change-controlled public records.

RCEF is not a licence, rating or universal statement of compliance.

1

Responsible Markets RM10 standards architecture

2

RCEF-10 evidence dimensions

3

FDRC and PSCR programme modules

4

RMCA public-record architecture

View the developing framework →

RCEF-10

Ten working evidence dimensions.

Working nomenclature during the current publication and maintenance phase.

01Entity, perimeter and licence identity
02Governance, accountability and conduct culture
03Client classification, distribution and access
04Customer funds, safeguarding and protection
05AML/CFT, sanctions and KYB
06Marketing, communications and intermediaries
07Payments, withdrawals and transaction integrity
08Complaints, cooperation and remediation
09Outsourcing, technology, data and resilience
10Evidence file, annual narrative and change control

PROGRAMME GATEWAYS

Two applications. One disciplined evidence architecture.

FDRC

Financial Dispute & Redress Centre

Trading-markets application of RCEF for exact entity identity, client protection, complaints, cooperation and redress evidence.

Programme site and register in maintenance

PSCR

Payments Safeguarding & Conduct Register

Payments application of RCEF for permissions, service perimeter, safeguarding, complaints and institutional evidence.

Programme site and register in maintenance

Colleagues discussing information around a table

RMCA PUBLIC REGISTER

One governed record architecture. Two programme-specific views.

The RMCA Public Register is being designed as the shared institutional gateway for exact entity identity, programme records, dated sources, limitations and change history.

RMCA Public Register — shared entity identity and canonical history
FDRC Register — trading-markets view
PSCR Register — payments and safeguarding view
View the interim register architecture →

MAINTENANCE STATUS

Publishing in stages.

No absence of a listing or public record during this period should be interpreted as a negative finding, a current assessment or evidence of programme participation.

RMCA website

Interim public edition; full site upgrade in progress.

RCEF

Framework materials in development and publication preparation.

RMCA Public Register

Architecture and launch controls in development.

FDRC

Programme site and register in maintenance.

PSCR

Programme site and register in maintenance.

Read the maintenance notice →

IMPORTANT SCOPE

Voluntary and non-statutory.

RMCA does not regulate firms, grant licences, approve or certify businesses, rank firms, guarantee safety or solvency, determine statutory rights or operate a compensation scheme. RMCA materials do not replace checks with the relevant statutory regulator, contractual documentation or independent professional advice.